Legal
Terms of Service
Effective 28 April 2026
These Terms govern your use of the Framis service (“Service”) operated by KLB Solutions FZCO(“Framis”, “we”, “us”). By creating an account or using the Service you agree to these Terms.
KLB Solutions FZCO
Unit No. 21089-001, IFZA Business Park, DDP, Dubai, United Arab Emirates
Reg. No. DSO-FZCO-19439 · Trade Licence 21089 · TRN 104237237300003 · Corporate Tax 101000375842
1. The Service
Framis is an automated copyright-recovery service for photographers. We monitor the open web for unauthorised use of images you upload to your private library, draft retroactive-licence outreach to parties using those images without permission, route their replies through AI classification, and where they accept the licence offer we generate a Stripe Checkout session, issue a Licence Agreement PDF on payment, and route 60% of the recovery directly to your Stripe Connect account. Framis retains the remaining 40% as service commission.
2. Eligibility & account
You must be at least 18 years old, have legal capacity to enter contracts, and own the copyright in (or have an exclusive licence covering) any image you upload. You are responsible for keeping your account credentials secure and for all activity under your account.
3. Your warranties about uploaded images
By uploading an image you warrant that:
- You own the copyright or hold an exclusive licence with the right to enforce against third parties.
- You have the necessary releases for any identifiable persons depicted, including for the purposes of issuing licences for future commercial or editorial use.
- The image is not encumbered by exclusive licences to other parties that would conflict with the licences Framis issues on your behalf.
- You will indemnify Framis against any third-party claim arising from breach of the warranties above.
4. The commission split
Framis takes 40% of the gross recovery amount as service commission. The remaining 60% is the photographer’s share. Stripe processing fees come out of Framis’s commission; your 60% share is the gross amount agreed with the licensee regardless of card-processing costs.
Recoveries are routed via Stripe Connect destination charges: the licensee pays Framis as merchant of record, and at the moment of charge Stripe automatically transfers your share to your connected Stripe Express account. Framis never custodies your money.
You must complete Stripe Connect Express onboarding before payouts can be made. We will not approve outreach for accounts that have not completed onboarding.
5. Approval workflow
Outreach is gated. We will not send any email to a third party without your explicit approval of (a) the matched infringement and (b) the AI-drafted licence offer. You may decline at any time. You may also withdraw approval before sending; once sent, we cannot recall the email but you may instruct us to stop further follow-up.
6. Issued licences
Each successful recovery results in a Licence Agreement PDF generated by Framis on your behalf and issued under your name as Licensor. The PDF is delivered to the licensee with the standard Framis terms (current version v1.0). You authorise Framis to issue these licences on your behalf for the duration of your active account.
Each licence is recorded in the Framis registry at framis.app/licenses/[id] and is publicly verifiable to support the licensee’s legal use.
7. Pricing & rate cards
You set your own per-tier rate card on /photographer/settings/pricing. Framis suggests price bands per usage tier but the final rate quoted to a licensee is yours. Framis may from time to time recommend pricing changes but will not change your rates without your action.
8. Disputes & takedowns
If a recipient disputes the recovery or sends a takedown notice rather than accepting the licence, the case is held for human review and we will consult you before any further action. Framis does not initiate legal proceedings on your behalf without your explicit instruction; we are an automation and recovery service, not a law firm.
9. Termination
You may close your account at any time by emailing legal@framis.app. We will close the account within 14 days, retaining only the records we are legally required to keep. Framis may suspend or terminate accounts that breach these Terms, attempt to abuse the service, or are subject to verified ownership disputes.
10. Limitation of liability
Framis’s aggregate liability to you for any claim arising from these Terms or the Service is limited to the greater of (a) the commission we have earned from your account in the 12 months preceding the claim, or (b) £500. Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot lawfully be limited.
11. Governing law
These Terms are governed by the laws of the United Arab Emirates. The courts of Dubai shall have exclusive jurisdiction over any dispute, save that we may bring proceedings in any jurisdiction where you reside or have assets to enforce a judgment.
12. Changes
We may revise these Terms. Material changes will be communicated to active users by email at least 14 days before they take effect. Continued use of the Service after a change takes effect constitutes acceptance.
13. Contact
Legal & commercial enquiries: legal@framis.app. Privacy enquiries: privacy@framis.app.
